Introducing: The Mobility Impact Series

We’re very excited to announce the launch of our Mobility Impact Series! 

The words “sustainability” and “mobility” are often mentioned in the same breath. As an industry, mobility is defined by innovations that claim to be based on the common goal of creating a more sustainable and healthier future for our cities and our planet.

But these “green” future visions often leave watchers of the mobility space scratching their heads: what does the term sustainable mobility really mean, anyway?

At Trafi, we’ve been helping cities build and enhance their mobility systems for over 10 years. We’re often approached about the sustainable impact of shared mobility, which is why we’ve decided to delve deeper into the topic with our new Mobility Impact Series.

In upcoming articles, we’ll be discussing “car-topias”, pedestrian-friendly cities, travel patterns and a variety of other subjects. Stay tuned to our LinkedIn channel and check our blog regularly for updates.

Without further ado, read on to learn more the roots of car-centric societies – and why the mobility landscape today is in need of an update.


We’re suffering from an acute car problem

If anyone still has doubts about cars being a hurdle on the road to sustainable mobility, there are numerous shocking statistics in circulation that could change their mind, as seen below.

There are plenty more:

  • There are already 1.4 billion automobiles on the planet today, and forecasts suggest this number will climb to 2 billion in 2030.
  • Road accidents cause 1.3 million deaths and 50 million serious injuries per year – more than the entire population of Spain.  
  • Road transport accounts for 11.9% of global greenhouse gas emissions. That’s more than the emissions caused by airplanes and buildings combined. 
  • The world’s parking lots take up a total space of 161 billion square meters, which is equivalent to the size of Beijing. 

These numbers aren’t new – scientists, activists and some industry players mention them frequently. However, sustainable mobility is rarely considered in its historical context. Seven decades ago, car manufacturers were selling the cutting-edge dream of a convenient, liberating and comfortable life, finally available to the middle classes for the reasonable price of one automobile; today, digital mobility innovators are disrupting old mobility habits with promises of greener, safer, friendlier cities. 

In essence, the core of their sales strategies are very similar: new, exciting mobility solutions have the power to transform our lives for the better. A myriad of solutions on the market today are aimed at improving bits and pieces of the system, but rarely tackle the root of the issue itself. Which of these promises are truly constructive waypoints on the road to liveable cities, and which are just bells and whistles distracting from bigger issues at hand?

Small thinking, big changes

Back when the VW Lemon (recognizable as the VW Beetle today) hit the American market in 1960, the advertising campaign surrounding its launch caused an incredible stir. “Think small”, the campaign’s slogan, was revolutionary, changing advertising forever and helping the tiny and somewhat odd-looking VW Lemon cruise its way into the luxury car market in the US – and permanently changing the way people perceived cars in the process. 

A tiny car that caused a huge change

Up until that point, cars were shiny, large, and loud; the compact, rounder Lemon offered a stark contrast to American muscle cars and appealed to an entirely new segment of car owners. It made simpler cars fashionable, democratizing cars and making them accessible to everyone. 

Of course, advertising agencies aren’t the only ones responsible for societies and cities designed around cars. The entire urban planning system in the US encouraged car ownership and viewed automobiles as a convenient, modern transport solution. In the meantime, however, the American transit system was being rebuilt with the goal of linking suburbs to city centers, rather than linking suburbs with other suburbs or more rural areas.

Add cheap gasoline, large investments in highways and a whole range of car-friendly consumer services like drive-in cinemas and drive-through restaurants to the mix, and you end up with an obvious conclusion: cars were practically destined to become the ultimate symbols of a comfortable, modern, convenience-driven lifestyle. The rest, as they say, was history. 

The American dream on wheels

Next stop: “Carification”

Between the end of WWII and 1955, the number of cars on US roads doubled from 25 million to over 50 million. The trend quickly shifted to Europe, where new industry needs and changing economy led to skyrocketing mass production of individual vehicles. During the decade of 1950 to 1960, European car manufacturers launched some of their now-legendary models – Citroen’s 2CV stayed in production until 1990! – and the streets of the continent were quickly filled with motorized status symbols.

Transport demand is expected to grow all across the world in the coming decades as the global population increases, incomes rise, and more people can afford cars.The International Energy Agency (IEA) predicts that global transport (measured in passenger kilometers) will double and car ownership rates will increase by 60%.

Even as everyone from impassioned teenagers to conservative politicians are demanding more sustainable solutions, further construction on the “car-topia” we’re living in continues unchecked. Hollow value propositions promote electrification and autonomous technology as the path to a better, sustainable future, without telling consumers and investors what that means in explicit terms. 

Car density per 1000 Europeans over the years

We believe MaaS works – but we can’t change the industry alone 

At Trafi, we believe in cities without privately owned cars. We have a different approach to mobility, and we think that genuinely effective and accessible mobility should be viewed as a service and a system that gets its strength from a diverse group of collaborators, leaders and city planners. The good news is that there are plenty of cities who have also pledged to work towards more cohesive and comprehensive mobility services for their citizens, and many have already implemented groundbreaking strategies – Berlin, Zurich, Amsterdam, Barcelona and Paris come to mind, but the market for Mobility-as-a-Service is growing in Latin America and Asia as well. 

This vitally important shift to sustainable mobility – one based on concrete data rather than shiny new technology – simply can’t be achieved without the help of multiple mobility actors and particularly without the collaboration of the private and public mobility sectors. Governments, corporations, innovators and architects, and to a lesser degree consumers all have an important role to play. If we unite under the banner of protecting our planet, our cities and the people living in them, sustainable travel habits and a new way of thinking about mobility will become the norm.


Learn about how the Trafi MaaS Suite is enabling global sustainable solutions here or contact us for more info.


private bike

Bike routing – first in MaaS solutions

At Trafi we are excited to be the first MaaS provider to introduce personal bike routing, available in all our global rollouts, and as a stand-alone bike routing engine. 

Bicycles have quickly won a more significant role in our daily commute in the past years. Between 30 and 40% kilometers a person rides on a bike are on home-work trips. Cycling brings significant benefits, not only personal ones to the cyclists like moving faster through the city and being healthier because of the active moving, but also environmental ones. According to the EU Cyclist Federation, cycling saves emissions equaling more than 16 million tons of CO2 equivalents per year in the EU. This corresponds to the total yearly CO2 emissions of a whole country like Croatia. 

Moreover, cycling is getting more attention and encouragement from the government; for example, Utrecht in the Netherlands opened the world’s largest underground bicycle parking lot to support commuting by bikes. The COVID-19 pandemic has incentivized many cities worldwide to invest in infrastructure for biking & scooter options to support people’s shifting needs. In 2020 alone, almost 900km of new bicycle lanes have been created across the EU.

Trafi bike routing

  • Know the exact arrival time. Riders can easily find and check routes designed specifically for bike journeys and know the exact arrival time to their destination. 
  • Combine cycling with public transport. Easily map trips to and from a public transit stop. Riders can now time the arrival to a stop with public transport arrival or departure times, so no transport is missed. 
  • Compare with alternatives. Riders can compare their bike route and time to their destination with other forms of transit (ie. public transit, walking, kick-scooters, etc.) so that they can efficiently travel around the city in the manner they prefer. 

How it works

Planning a journey with a bike. In Trafi rollouts bike routing information is found on the “nearby” screen or the “route search” window. When a specific public transit stop is selected, a new icon in the “nearby” screen denotes which PT vehicles allow private bikes. In the route search results window, there is a new section dedicated to bike routing options. An intermodal routing option (a route showcasing the connected bicycle and public transit route) is displayed regularly within search results. 

Bike routing algorithm. To provide the most-up-to-date bike routes and as accurate arrival time to the destination as possible, we use a combination of complex proprietary routing algorithms, real-time traffic information, OpenStreetMap, and NASA elevation data that is updated regularly. To calculate the routes, Trafi’s bike routing algorithm takes a number of criteria into account – available bike lanes, regular roads, side streets, incline, and elevation along the path, to name a few. Soon riders will be able to choose which route they prefer: the shortest (probably a bit steeper), flattest, or bicycle lane exclusive options. Road data changes fast, and we are working hard to provide the newest and most accurate information. 

More and more people opt for biking, which is good news for cities, the environment, and personal riders’ health. We are here to support and incentivize their trips with a best-in-class experience. 

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

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Universal unlock for micro-mobility in all Trafi rollouts

Introducing: the Universal Micromobility Scanner

Starting today, we’re introducing universal micromobility scanners in all of our global rollouts. The first of its kind, the universal scanner function unlocks every micromobility vehicle connected to the Trafi platform. It’s accessible right from the homescreen and lets users access any vehicle they choose, irrespective of provider. 

Additionally, we’ve launched the two-tap trip experience and improved vehicle discoverability on the map. 

In this day and age, users expect nothing less than perfectly convenient digital experiences, and at Trafi, we pride ourselves on our ability to meet these rapidly evolving demands. The global apps powered by our technology have an average rating of 4.5 stars, similar only to Uber and other leading mobility apps. 

The introduction of the universal scanner is the result of our determination to match the full experience of native micromobility apps and to continue our mission of pushing the mobility-tech envelope.

Universal scanner

Two-tap trip experience

The universal scanner unlocks any integrated vehicle that supports QR codes. 

It works like this: users open their Trafi-powered MaaS app – yumuv or Jelbi, for example – when standing in front of a vehicle they’d like to ride. (It doesn’t matter what sharing company the vehicle belongs to.) The user opens the homescreen of the app and then taps the “scanner” button. The scanner appears on the screen and the user points their smartphone at the QR code located on the top of the vehicle. The QR code is then automatically scanned and unlocked, and the user can hop on the vehicle and get moving.

Two Tap Trip Experience
Two Tap Trip Experience

It sounds as easy as it is. After scanning their vehicle of choice, users only have to tap their screens twice more: once to start their ride, and once to end their journey. We call that the “two-tap trip” experience.  

This deceptively simple update is helpful to riders for obvious reasons. Not only does it match the riding experience provided by native apps, but it also opens access to multiple providers’ services. 

It has an added bonus for micromobility service providers as well. Trafi’s universal scanner lets them expand and deploy new additions to their fleets quickly and easily – no need for complicated unlocking mechanisms.

Find & Compare
Find & Compare

Discover and compare

One of the benefits of MaaS networks is the wide variety of mobility options they make available to users. More options let users weigh the benefits and compare the mobility modes available to them before deciding which one suits them best.

We take the desire to compare options into account at Trafi. Upon opening the homescreen map, all micromobility options in the user’s vicinity are clearly shown. (That also includes new icons that indicate the battery levels of each vehicle.)

When the user taps the “nearby” screen, they’re shown vehicles that have enough battery power to cover the average trip. (That’s roughly 3 kilometers for scooters, and up to 6 kilometers for e-bikes.) An ideal walking path and distance needed to reach that vehicle are immediately pre-selected and presented to the user as well. All guesswork is eliminated for ease of convenience. 

By introducing universal scanners and improving discoverability in our apps, users gain back valuable time and the usability and flexibility of the app increases in the process. At Trafi, we strive to improve and develop our tech with these parameters in mind. It’s our goal to make MaaS so easy to use, it becomes the first choice of every urban mobility user of the future.

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Intermodal Routes and Why It’s Hard to Find Them

Intermodal trips look like a saving grace in getting people out of their cars. Aurelija Petrauskytė-Latakė — Trafi’s Lead Product Manager for Routing — dispels the complex nature of intermodality and explains why people find it challenging to rely upon it.

Mechanics of Human Mobility Decisions

Imagine that you are having coffee with a friend near Potsdamer Platz in Berlin on a lovely Saturday morning. Your friend gets an idea to visit the Zoo, and you don’t hesitate to agree. Now, if you were Anna, a Berliner through-and-through, you would walk. It’s 46 minutes, a beautiful route, and she enjoys a pleasant stroll while catching up on her podcasts. However, if you were Peter, an ex-pat, you would prefer convenience while being very price sensitive. In other words, you would take a bus. Would getting caught in the rain change anything? Anna most likely would immediately jump into a shared car and go back home. For Peter, however, nothing would change: it’s price over comfort pretty much always, and it’s charming when it rains.

These are typical mobility deliberations we all make every single day. What we are considering — taking a bus, car, or walking — are routes from point A to point B. Every route has an origin, a destination, a mobility mode, a path, and a cost. Anna doesn’t mind the physical cost of walking because she finds standing on a platform or inside a train annoying. Peter, however, is willing to pay for the convenience of public transport above the physical toll of walking. You, however, would likely have a different attitude. We all are different people with distinct preferences in disparate situations.

The takeaway: no route is absolutely right for everyone. Every option we take is a tradeoff against the existing alternatives.

Mechanics of Trip Planners

Say that Anna, Peter, and you are relying on the same trip planner to find your mobility options. Well, then the routing software that powers any trip planner would have to know, accept, and adhere to your differences and return a set of mobility options that would make sense specifically to you and your situation. Honestly, every trip planner faces a challenge to achieve that.

There is a solution, though: every one of us, including Anna, Peter and you, consider wait time, trip price, duration, distance, etc. What makes us all different are the distinct values we assign to shared preferences: Anna is more tolerant of walking, and Peter is more tolerant of public transport. I, for example, maybe am more tolerant of paying for ride-hailing. Keep in mind that these tolerance levels also are sensitive to context: whether it’s raining or if it’s rush hour, whether you’re carrying grocery bags or just running late — we all tend to reconsider our usual choices if the situation changes. Routing software would have to start exactly here: by embedding this shared set of preferences and assigning tolerance levels specific to people, cities, and even context.

In other words, trip planners have to consider our shared preferences and return a list of routes that make sense to our tolerance levels in any given situation.

Intermodal trip

Mechanics of Intermodal Routing

Anna and Peter’s options look like a walk in the park in comparison with intermodal routes, e.g., combining a shared mobility option with a public transport one. Imagine that for that trip to Berlin’s Zoo; you decide to take the intermodal route recommended by your trip planner: a TIER kick scooter with a transfer to U-Bahn №2.

What follows is the actual sequence of actions you would be required to perform in an intermodal trip. First, your find a scooter, walk to the scooter, unlock the scooter, put on a helmet, ride the scooter from Potsdamer Platz to Mendelssohn-Bartholdy-Park station for 5 minutes, confirm that you can lock the scooter, take off the helmet, lock the scooter, enter the station and find the platform, wait 6 minutes, transfer to U-Bahn №2, ride five stops for ten more minutes, and complete your last mile on foot.

That’s 23 minutes and around 5 euros. Slower than car-sharing or even a bus but, probably, more convenient than walking. But for this trip to even be recommended, a trip planner has to perform some severe behind-the-scenes calculations:

1. Evaluate the amount of effort you are willing to invest in this route, i.e., tolerance limit to walking, tolerance limit to driving yourself, tolerance to switch from a self-driven mode to a mode where you are driven, tolerance to wait for a transfer, etc.

2. Evaluate mobility service availability, i.e., inquire all integrated shared and public mobility providers in real-time about their available supply, so that you would be able to unlock a kick scooter to start the trip, and a transfer to U-Bahn at your connection point without the necessity to wait for a long time,

3. Predict upfront, i.e., combining the availability and your tolerance levels, calculate how far into the future this trip can be guaranteed, as the scooter supply changes constantly, they cannot be reserved indefinitely. At the same time, U-Bahn №2 does run on a schedule, but it does get disrupted sometimes, and you still have to make your connection at a specific time.

In other words, a trip planner has to recommend intermodal routes that make sense: provide options that show a tradeoff between price, the effort needed, and time saved. But even then, one person will find paying 5 euros for a 23-minute trip outrageous while another would be less concerned about price. Moreover, people are also less likely to consider taking intermodal routes where they are not guaranteed supply at transfer stations.

So, Is Our Future — Intermodal?

One of the points that tend to get lost in the whole debate about the future of urban mobility is the cognitive complexity of intermodal routes. As we’ve discussed before, people calculate tradeoffs. Risks of not finding a kick scooter, riding on unknown streets amid the car traffic, the possibility of missing your U-Bahn connection — it all adds up to an apparent reason why Anna and Peter will mostly prefer sticking to their regularly scheduled options in the upcoming future.

Nevertheless, for most people, sticking only to scarce public transport or private cars is not an answer either. We must increase the connectivity of the whole urban mobility network. Intermodal trips seem to be a legitimate way to get there. One immediate example is urban park & ride systems that allow commuters to leave their cars and switch to public transport or micro-mobility.

To put a finer point here: intermodal routes are already being suggested. In Berlin, Jelbi — a city-led MaaS platform — recommends taking at least one shared mobility combination with public transport in every tenth route search request. However, guaranteeing intermodality is still very complex: these routes have to deal with far more variables than distinctly public transport or shared mobility ones.

One can only hope that intermodal variability can be handled by an abundance of micro-mobility supply soon. Until then, it’s only natural that for regular people, intermodality is rarely the preferred option.

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About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

Future of Mobility as a Service: a roadmap

Mobility as a Service adopted by the industry

It should be obvious that a true Mobility-as-a-Service (MaaS) solution is much more than just a mobility application for consumers. MaaS rises as a response to the current state of urban mobility, it is and has to be organized around public transport, and requires to assign the role of network orchestration to a public transport authority (PTA). In other words, PTA moves away from Public Transport and becomes the urban Mobility Authority.

PTA will have three responsibilities:

  • Firstly, it should oversee the design of safe and easy-to-use mobility experience. Individual Mobility Service Providers (MSPs) are not incentivized to start there themselves, nor the PTA should do it for them. PTA should set the standard and require MSPs to follow it.
  • Secondly, it should ensure that MSPs are guaranteeing equitable and affordable access to their services. We need to start with mass mobility, not the luxury one. More so, PTA should nudge MSPs to guarantee an even spread of access to mobility in underserved areas as much as in overserved ones.
  • Finally, more holistic mobility supervision would enable the PTA itself to operate much more effectively and rely on less traditional and experimental approaches in addressing connectivity challenges.

We believe that MaaS will start showing its real impact — private car rides will be replaced with sustainable and active mobility options — if its fundamental requirements and the reinvented role of the PTA will be adopted by the whole industry:

  • The consolidation of dispersed mobility offerings will make the whole mobility network significantly more resilient, i.e. urban residents could rely on mobility options in every situation.
  • Collaboration on standardization does not impede competition on implementation, i.e. each provider could still promote mobility offers in MaaS applications or their consumer applications themselves.

All of this suggests that the next item on the MaaS roadmap is the discovery of a new legal framework that would allow standardizing all of these business requirements and technical implementation. Especially, so that every MSP would not have to over-customize their services to each city. This, in turn, would allow us to move towards a situation where any mobility option could be opened with the same master key.

True Mobility as a Service adopted by residents

Next, we get back to the crux of it all — urban residents who just want to move in their cities as seamlessly and effortlessly as possible. Today, this creates mass inefficiencies, as everyone is looking for a convenient option that suits them the best. This is only amplified with products that are user-centric and don’t take into account the needs of the whole network.

For MaaS to work, we need to focus on how to help city residents adopt MaaS applications:

Currently, most of PTA or public transport operator (PTO) owned applications are designed only for a single mode, primarily fixed transport. We as city residents benefit from mostly exclusive offerings. So, cities have their mobility products, but their product design is not ready to support the multiplicity of mobility modes and providers that MaaS promises to deliver:

  • Trip planning is dedicated to unimodal, public transport rides without an adequate engine to compare free-floating mobility. How will I be able to compare fixed and free-floating mobility?
  • Public transport schedule information, real-time trip updates, and ticketing are closely knit together. However, how should they be complemented with e-bikes or kick-scooters?
  • Finally, if my typical morning commute is disrupted, how will the product know what option to recommend me, and, more importantly, when?

There already are off-the-shelf ready products that can support public authorities in launching these MaaS solutions in cities as fast as possible. More than that, these solutions are being constantly tested and continuously improved in different geographies with different use cases. Choosing a battle-tested product guarantees quicker user adoption and less maintenance than a custom solution.

The real challenge here, and the next item on the roadmap, is educating residents to switch over to MaaS rather than to stick to unimodal private mobility. What should follow, then, are measures that significantly affect car-based travel negatively, and an extensive campaign spreading the message that moving with sustainable, affordable, and safe means is more sensible and cool than sticking to current private options.

MaaS impact showcased

Finally, if we have the buy-in from the mobility industry, and if city residents are already adopting MaaS, then we can have a complete picture of how the urban population moves. Not just for the sake of enjoying data visualizations, rather than to achieve something counterintuitive: how to make sure that people would be able to rely on mobility less and less, and can reach their destinations in a hyper-proximate walking distance.

With a non-pervasive and holistic understanding of where people travel and why, city authorities would finally have all the tools to design cities in such a way that public services would be accessed either from home or nearby, and businesses would be incentivized to spread out evenly in all urban areas, not just in high density and high access urban centers. Thus, we as urban residents would gain access to where we need to go without even ever needing a car.

It’s a wonderful picture. But it can start only by us all agreeing on the actual problems and choosing the right solutions.

Read more about Mobility as a Service fundamentals

  1. One key mobility problem – car-centricity
  2. Five mobility challenges for Mobility as a Service
  3. Fundamentals of Mobility as a Service
  4. Three main enablers of Mobility as a Service

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

Keep up with Trafi

Subscribe to our newsletter to stay ahead of the curve on the latest in Mobility-as-a-Service and Trafi – news, blog, white papers, webinars, and podcast delivered straight to your inbox

Three main enablers of Mobility as a Service

If we follow Mobility as a Service fundamentals, it becomes self-evident that MaaS cannot be reduced to just one provider or just one app:

  • City residents have to rely on a MaaS application to plan and execute their trips,
  • Public authorities require a MaaS policy management software to orchestrate the mobility network, and
  • Mobility providers need a comprehensive tool to analyze MaaS consumption patterns to optimize their fleets.

MaaS application

Once you integrate the complete mobility supply into a single application, you are confronted with a significant usability challenge — how to present the supply in a comprehensive and comprehensible way? A true MaaS solution must remove friction in how people travel around the city and allow them to easily book & pay for the services in one environment with a single master account. This is where a significant distinction between user-centric and citizen-centric design immediately arises:

  • User-centricity requires to design a solution adhering to familiar patterns, adjust (as automatically as possible) to user’s consumption patterns, and, intentionally, incentivize sometimes even absolutely irrational choices;
  • Citizen-centric design, however, relies on what is best in digital product development — creating an attractive, easy to understand and use interface — rather than adapting the solution to incentivize irrational behavior. It should promote active mobility, walking, public transport and micro-mobility over personal cars or car sharing.

In short, any MaaS application has to be a daily travel assistant that takes the very best from user-centricity and bases itself on what addresses actual city challenges. At the end of the day, any MaaS application has to (a) become a reliable alternative to a personal car, and (b) promote more sustainable mobility.

MaaS policy management

It is important to remember that cities are already orchestrating their mobility networks by:

  • legislating traffic ordinances,
  • issuing licenses for mobility providers,
  • managing public space usage,
  • and organizing mass transit.

As recent research by the German Federal Ministry of Transport and Digital Infrastructure suggests, to be actually sustainable, mobility providers need to link up their supply to supplement public transport rather than to compete with it. Thus, cities must take the reins they already have and start regulating, monitoring, and enforcing expected movement patterns in real-time with a dedicated policy management application that:

  • unpacks how the network is utilized,
  • suggests where certain inefficiencies are to be addressed,
  • allows promoting specific modes and routes as more sustainable,
  • issues direct mobility-related policies to provider systems,
  • and directly incentivizes consumer behavior.

MaaS policy management, then, acts in tandem with any MaaS application: the latter taking the role of a receptacle for understanding how to move in a complex mobility network, while the former functioning as a delivery device to inform and nudge for the desired behavior.

Simply put, if we are focusing on car owners from underserved areas, they would be able to make a reasonable decision to leave their car in a park & ride lot and switch to public transport if a) they will know that they can do it, b) can do it seamlessly, and c) understand how much more convenient and cheaper it would be.

MaaS analytics

This might sound like a trivial and sound business practice, but each mobility provider has to be able to understand how to optimize their supply. Today, however, every provider is pursuing optimization by taking into account primarily only their fleets. Naturally, this leads to mass inefficiencies — overloaded and competing mobility supply in urban centers, while city outskirts lay mobility-bare.

In order to address inefficiencies in supply distribution, a systematically functioning MaaS requires an anonymized mobility data exchange for all mobility providers — only then can we expect providers to stop operating in twilight conditions, and cities start making evidence-driven policy-making decisions. It’s an idea that apparently is etched into the new European data strategy. This suggests that all mobility providers will have to accept standardized and secure integrations to plug into city-led MaaS solutions.

Given the sensitive nature of movement data collected from the whole mobility network, public transport authorities would have to retain strict control of who should access that data. This, in turn, means that every single mobility provider would need to pass quality thresholds and gain licenses to operate in cities. However, it should also suggest that taking a completely open, agnostic MaaS approach wouldn’t allow public transport authorities to have all the tools required to solve the challenges that their city has.

Read more about Mobility as a Service fundamentals

  1. One key mobility problem – car-centricity
  2. Five mobility challenges for Mobility as a Service
  3. Fundamentals of Mobility as a Service
  4. Future of Mobility as a Service: a roadmap

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

Keep up with Trafi

Subscribe to our newsletter to stay ahead of the curve on the latest in Mobility-as-a-Service and Trafi – news, blog, white papers, webinars, and podcast delivered straight to your inbox

Fundamentals of Mobility as a Service

In an ideal world, we should be able to teleport ourselves to our destinations. As that is still out of our reach for the foreseeable future, we have to rely on the next best thing — transportation. It either brings us what we need or gets us to where we need to go. In this episode, we will stress our ideal scenario and measure other mobility options against it.

Public transport as the backbone of the mobility network

Public transport seems to bring obstacles to the convenience and comfort of us just appearing where we need to be: we need to wait for it, share it, sometimes transfer and walk to and from it. Hence, it is only natural that people striving for absolute convenience would rather rely on affordable demand responsive services. This, in turn should guarantee that one would be driven directly from their origin to destination. However, your destination doesn’t completely match the destinations of other people that you share your morning commute with, thus it would also require to significantly reduce the vehicle sizes. Just try to imagine this swarm of small pods riding around the city, carrying everyone where they actually need to go. As prominent public transport expert Jarrett Walker has been arguing for years now, “where will they all fit in the urban street? … And when they take over, what room will be left for wider sidewalks, bike lanes, pocket parks, or indeed anything but a vast river of vehicles?”

It should be quite clear to us all that, given the challenges we have discussed before, MaaS has to depend primarily on mass public transport. It is precisely because it requires us to walk and share our rides, that it ensures the most effective, affordable, and sustainable option a mobility network can offer. More so: every MaaS solution should, first, take into account the existing physical infrastructure of public transport, create its digital twin, and, finally, enable city residents to navigate all public transport options with ease and reliability. By providing real-time arrivals, departures, disruptions, and pricing MaaS has to allow people to combine their rides between stops into full trip experiences by themselves or with trip planners. In conclusion, MaaS must entail nearly perfect public transport data and ticketing — allowing residents to plan and execute their trips without any friction.

Supplementing, not competing with hyper-connected mobility supply

Imagine trying to leave a low access area in the city outskirts where running a typical bus line is just too expensive. The most reasonable alternative here would actually be a demand responsive shuttle service that should serve the underserved community needs and guarantee high connectivity, affordability, and equitable access. Similarly, in cases where public transport just would not make sense, additional mobility supply should act as a supplement to it, rather than competing with it. This is especially true with micro-mobility in high density and high access areas in city centers: launching public transport for short trips there would not generate enough traffic, thus electrical or classic bikes, kick scooters, and mopeds constitute the most logical option to get around.

Moreover, all of these mobility options must be able to communicate with each other and with the public transport system, i.e. exchange their positions, capacity, and occupancy, to allow network orchestrators to optimize the supply in real-time. This, together with public transport as a backbone, would guarantee that we always have a sufficient supply that allows us to book and ride any mobility option. However, to solve the aforementioned challenges, there is a significant missing component, one that would not allow such service to be agnostic to our transport choices.

Systemic orchestration guaranteed by public authorities

To build a truly equitable and safe mobility network, we need an entity to orchestrate it: one that by nature would not have profit as its main incentive, but rather fair and affordable access to the whole mobility network as the main goal. This would entail:

  • Creating a digital twin for the whole transport infrastructure,
  • Monitoring movement in real time,
  • Setting network parameters — restrictions and recommendations, e.g. speed limits, no parking or preferred parking zones,
  • Introducing dynamic incentives and deterrents to choose one option over the other at any given time,
  • Handling the sensitive personal data of all city residents moving in the network.

On a positive note, such orchestrating entities already exist — they are primarily known as public transport authorities. They have already acquired and retained a huge customer base, have planning skills and operational power, and, most importantly, a mandate to provide transport services for everyone at as fair of a price (if any) as possible. MaaS would, however, require for their mandates to be expanded and for them to start handling the whole mobility spectrum rather than just their public transit network. Some have already done that successfully already: while private mobility companies or actors trying to launch MaaS are struggling to cooperate and integrate other mobility providers to ensure a holistic mobility experience to their customers, public transport authorities like Berlin’s BVG or Munich’s MVG are naturally attracting all mobility network companies to integrate in public MaaS solutions, thus bringing value to city residents as fast as possible.

To be perfectly blunt: If public transport authorities are the only entities who actually manage to attract and convince mobility providers to hyper-connect into the mobility network that is, first of all, based on public transport, then one could argue that neither private nor hybrid MaaS models can guarantee what MaaS strives to guarantee — to be a legitimate alternative to privately owned cars. In other words, true MaaS seems to be public MaaS.

Read more about Mobility as a Service fundamentals

  1. One key mobility problem – car-centricity
  2. Five mobility challenges for Mobility as a Service
  3. Three main enablers of Mobility as a Service
  4. Future of Mobility as a Service: a roadmap

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

Keep up with Trafi

Subscribe to our newsletter to stay ahead of the curve on the latest in Mobility-as-a-Service and Trafi – news, blog, white papers, webinars, and podcast delivered straight to your inbox

Five mobility challenges for Mobility as a Service

Why Mobility as a Service at all?

The car is still considered to be the most flexible option to get around seamlessly — it promises you empowerment to ride anywhere at any moment. But what if you try remembering the last time you were scouting for a parking spot? In those moments, car ownership can be compared to dragging around a rock shackled to your leg. This is precisely the reason why, in 2001, Bernd Meurer coined the notion of Mobility-as-a-Service, arguing that “ownership and use do not necessarily have to be one and the same”*.

Thus, even though this argument for flexibility is usually implicitly directed against public transport, as much as for owning a personal car (most recent example — Ford’s ad for their new SUV), we cannot forget that public transport carries a significant volume of people every single day. For this reason, we decided to spend a lot of time learning as much as we could from public transport authorities (PTAs). And it seems that PTAs have become more and more convinced that MaaS is the adequate alternative to owning a car, promising even more expansive flexibility: if you were to have a personal master key to any transport option in your pocket, why would you ever rely only on one specific vehicle? This is further supported by ever-accelerating public and private tenders looking for software companies to provide working MaaS solutions. This excitement is nonetheless tainted with three extremely pervasive issues:

  1. A significant amount of actors in the mobility industry are basing the necessity for MaaS in a causal relationship with the emerging sharing economy: if everything is now shared, why not also share transport? For us, this seems to be a slightly misguided approach, as a truly valuable solution has to have a clear reason to exist — a proper vision and clear objectives.
  2. Most academic, public policy or purely corporate marketing material constantly try to reduce MaaS to a transport-agnostic consumer-facing mobile app that enables riders to book & pay for their rides in a single environment, which is either of a private, public, or hybrid nature. On face value, these criteria sound reasonable until you consider how different mobility modes can be compared to each other: an electric bike is more sustainable than a petrol car, and a full bus is more effective than a taxi ride. This suggests that certain modes of transport should be prioritized and incentivized.
  3. In addition to this, continuous debates directly stifle the immediate and impactful development of MaaS solutions. Industry players, public transport authorities, politicians, and even academia disagree if we should immediately start with an intercity, intracity, regional, nationwide or even global MaaS solution and if we should keep such a solution closed, or make it completely or somewhat open.

Comparing solutions, without first going over and prioritizing the actual challenges these solutions ambition to solve, is a futile endeavor. The following elements constitute the key challenges that any MaaS solution is expected to address:

  • Sustainability: prioritizing walking and cycling is a strategic public health objective that is difficult to achieve in cities where breathing has become increasingly problematic and even lethal,
  • Safety: private mobility providers are rarely intrinsically incentivized to ensure safe movement, and pedestrians, as well as cyclists, are carrying most of the burden in trying to avoid traffic accidents,
  • Equity: mobility networks embed inequities — less well-off people rely on public transport while more affluent people revert to private options or hail rides, thus adding to the network congestion,
  • Effectiveness: mobility networks exist to help people and goods move around, and the lower the volume of passengers and parcels vehicles can carry, the less effective such mobility networks become,
  • Connectivity: people from underserved areas rely on private or sporadic alternatives to access the network, thus significantly reducing their ability to take a full part in the urban community life.

All of these challenges suggest that MaaS is much more than just another app in your already overloaded phone screen. If a city is really looking to provide a master key to access any transport option for their residents as a legitimately better alternative to owning a car, this key has to make urban mobility networks more sustainable, effective, equitable, connected, and safe. This also implies that the main challenges now lie in the urban centers, which does not mean that rural areas or intercity traveling is not important. On the contrary, these use cases have many more significant challenges that would require completely new solutions to supplement urban, intracity MaaS.

These issues and the current understanding of MaaS do not go hand in hand, which is why we think the definition of MaaS and its understanding should be broadened up and unpacked into a clear developmental roadmap.

Read more about Mobility as a Service fundamentals

  1. One key mobility problem – car-centricity
  2. Fundamentals of Mobility as a Service
  3. Three main enablers of Mobility as a Service
  4. Future of Mobility as a Service: a roadmap

References

  • Meurer, B. (2001) The Transformation of Design, in Design Issues, vol. 17, no. 1

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

Keep up with Trafi

Subscribe to our newsletter to stay ahead of the curve on the latest in Mobility-as-a-Service and Trafi – news, blog, white papers, webinars, and podcast delivered straight to your inbox

One key mobility problem – car-centricity

Imagine that instead of owning the key that unlocks your own personal vehicle, you are handed a personal key to any given vehicle. This is exactly where the promise of Mobility-as-a-Service (MaaS) lies — a seamless access point to the complete mobility spectrum. The whole idea can be seen not only as a promising concept for the end-user but also as an alternative to the private car that cities want to push out. As attractive as it may seem, the concept of MaaS also carries a lot of misconceptions. In a series of articles, we aim to dispel this fog with what we call the ‘MaaS Fundamentals’ that are the key to actually unjamming urban mobility.

Setting the Stage

A couple of years ago, a joint research group of ten civil engineering, economics, and environmental experts, stretching from the University of East Anglia to the University of Sydney, published a sweeping paper analyzing the carbon footprint of the United Kingdom cities.* Their analysis, regardless of its short length, is impactful enough to startle even the most inattentive readers: one of the report’s main findings was that London City alone accounted for 15.5 tons of CO2 emissions every year. Another startling observation showed that Londoners from the adjacent borough of Newham produced on average 34% less CO2 emissions in the same exact period. It is true that Newham is primarily a residential borough while London City is predominantly a commercial one, but this disparity in emission levels suggests that the bigger the salary, the likelier a Londoner is to travel by car.

Now, what would happen if people decided to give up their cars and rely exclusively on on-demand services? The answer can be found in a fascinating report made in Chicago. Last October, Mayor Lori Lightfoot published a long-awaited and publicly available analysis regarding ride-hailing companies operating in Chicago’s downtown area. It starts with a seemingly benign insight: in the four-year window between 2015 and 2018, Chicagoans increased their reliance on ride-hailing companies almost three-fold, which is music to the ears of those fighting for lower car ownership numbers. However, this outcome has come at a high cost:

  • Trips made with ride-hailing companies contributed to a significant decrease in public transport ridership — around 48 million rides annually,
  • Half of the rides performed with ride-hailing companies started or ended in the downtown area, and thus affected average public transport vehicle speeds,
  • Moreover, rides to and from downtown area were predominantly single-occupancy rides, and
  • Actual ride-sharing was observed only in neighborhoods with a lower than median income.

In short, people with lower income tend to move in much more sustainable ways. On the other hand, affluent people tend to ride alone and significantly decrease connectivity for everyone else. This fits perfectly with multi-billionaire Elon Musk’s vision: in the near future, affluent people will rely on individualized transport (hyperloops, Tesla cars, or even rockets) rather than on anything public and shared.

Finally, all the aforementioned issues have led to a situation where even taking a stroll and simultaneously breathing has somehow become a lethal activity. Researchers at King’s College London are suggesting that particles coming from car brakes are just as harmful as fumes coming from exhaust pipes, affecting our immune system. One could argue that regenerative braking, a default feature in electric cars now, should help tackle both dust and CO2 emissions. But should we expect every single car owner in the world to line up and lease a new electric car this year?

Every single reader of this article, no matter their socioeconomic status, should easily name the last time they were lectured that car is not the problem and that the problem is rather how we utilize the car or its design. On top of that, we seem to lack imagination when it comes to envisioning a future without cars:

  • People: trending topics on autonomous vehicles suggest that an average urban dweller still longs for a sleek and intelligent car,
  • Media: media outlets have for a long time been primarily writing on super-exciting developments in car manufacturing and are only now slowly starting to cover topics such as cycling infrastructures or rapid transit systems,
  • Policy: the necessary changes in urban development are still being evaluated through a car-centric lens.

Who wouldn’t want to live in the heart of London or Chicago, and not be forced to share their rides? Either by taking a personal car or, better yet, by hailing an affordable personal driver. What everyone should agree on is that having easily accessible transport is necessary, but that owning your own car is not. So, let’s finally say it together out loud: car-centricity is the problem.

Read more about Mobility as a Service fundamentals

  1. Five mobility challenges for Mobility as a Service
  2. Fundamentals of Mobility as a Service
  3. Three main enablers of Mobility as a Service
  4. Future of Mobility as a Service: a roadmap

References

  • Minx, J. et al (2013). Carbon footprints of cities and other human settlements in the UK, in Environmental Research Letters, vol. 8.

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.

Keep up with Trafi

Subscribe to our newsletter to stay ahead of the curve on the latest in Mobility-as-a-Service and Trafi – news, blog, white papers, webinars, and podcast delivered straight to your inbox

How to launch MaaS: learnings from Berlin

Mobility is evolving more rapidly than ever before. Berlin alone can now boast an impressive 30 shared mobility options. Just to name a few: kicks-scooters (Tier, Voi, Jump by Uber, Lime), mopeds (Emmy), shared bikes (Jump by Uber, Deezer, Mobike), car-sharing (Miles, WeShare) and many more.

However, public transport is still the only mobility option that can move a tremendous amount of people in one go. Therefore, it has always been and will remain (for the foreseeable future) the backbone of urban mobility. The strong wave of digitization and the availability of new mobility options in combination with changing consumption habits will lead the mobility industry to step into an era of Mobility as a Service.

This December, Trafi recorded a joint webinar with BVG, the main public transit agency in Berlin, to talk about Jelbi, the Mobility as a Service (or MaaS) solution that we launched together in the German capital. Speakers Sebastian Wolf, Product Owner for Mobility Apps at BVG, and Christof Schminke, Managing Director Commercial at Trafi, covered all the burning questions around the hot topic of MaaS. They covered themes ranging from what MaaS actually is, to creating a collaborative relationship between a public institution and a mobility tech startup.

In case you missed the webinar, here are the main takeaways:

  • Achieving true MaaS. Cities need to take a leading role in the development of a Mobility as a Service solution. MaaS is all about long term vision, and it goes way beyond just launching an app. The essence of a MaaS strategy is to connect all private and public transportation modes together, in order to create a holistic mobility network. Another immense advantage of MaaS is that it provides the city with access to movement data, and helps us to understand how, where and with what citizens move. Municipalities enjoy the trust of their people and should encourage their residents to take advantage of all newly emerging mobility options — and to provide a platform where they can all be accessed at once.
  • Deep level Mobility Service Provider (MSP) integration. Without deep level integration, a ‘MaaS’ solution would be a mere aggregator rather than a full multimodal solution. From a consumer point of view, deep integration means being able to plan, pick, pay and consume all mobility options within one centralized app. From an MSP point of view, it means allowing users to access and consume their services through a third-party app. Some MSPs tend to initially shy away from deep integration, but then rapidly understand its value, e.g., reaching a vast consumer audience with no extra advertising costs.
  • Tech moves fast, but integration costs time. An essential step is realizing that cities should start talking with new mobility service providers as soon as possible. Integration is a complex and time-consuming process. MSPs have their own roadmaps, as well as limited tech team capabilities, which means that it may take some time to integrate from their side as well. When strategizing about Jelbi, our joint MaaS solution, the plan was to have at least one provider from each mobility mode within the app, and to keep on adding more. It was essential to assure that Jelbi would not become a car-sharing or a kick-scooter app, but one to cover the full range of mobility options in Berlin.
  • Success through partnership. Working with a third party tech startup meant working at a new speed for BVG. Using a mature technology stack rather than developing it from scratch, and combining both expertise and know-how from our two different companies, allowed us to launch Jelbi in just six months’ time. “The most significant learning was expectation management. Digital product development is a brand new concept for BVG, and it is important to understand that it is a work in progress. The product will never be done; you always have to keep on developing and innovating,” said Sebastian Wolf.
  • MaaS in five to ten years. In the near future, MaaS will shift and witness extreme developments. We will probably see consolidation between the players: an increase in new shared mobility modes and a decrease in the number of providers. Citizens will be much more flexible and used to choosing a combination of shared mobility and public transport for their trips. Cities will be more actionable and in charge of their own mobility network. This could entail penalizing private car usage in various ways, e.g. issuing extremely expensive parking lots. MaaS will continuously welcome new players into its system, giving the opportunity for all citizens to consume the full mobility network from a single platform seamlessly, securely and shared.

Stay tuned for the next one!

Keep up with Trafi

Subscribe to our newsletter to stay ahead of the curve on the latest in Mobility-as-a-Service and Trafi – news, blog, white papers, webinars, and podcast delivered straight to your inbox

About Trafi

Founded in Vilnius, Lithuania, Trafi has been revolutionizing urban mobility since 2013. Our MaaS platform is designed to run even the most complex transport systems and has been trusted by Berlin (BVG), Brussels (STIB), Portsmouth & Southampton (Solent Transport), Munich (MVG), and Zurich (SBB). 

Trafi’s mission is to empower cities with state-of-the-art MaaS solution that helps to tackle their mobility challenges and to achieve ambitious sustainability objectives. Our white-label product offers all the features and components needed to launch your own-branded MaaS service. With more than 50 existing deep integrations to mobility service providers and payment facilitators, we help to reduce risk, cost, and time-to-launch for new services.